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2/ First of all. What is 'phishing'? It's a way of tricking people into handing over information like their personal information, banking details (login credentials, cards details & account numbers) and/or their passwords
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3/ So what do they do with this information? They might do is to try and log into your accounts with these details they obtain. If they can gain access to your email account then they can use it to reset your passwords to your other accounts linked to it
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4/ The clear problem with this is that they can access all your accounts! They could spend your all money via your Amazon/PayPal/bank account, post things on your social media (throwback to the Twitter hack) or just delete a lot of important stuff (or hold it hostage)
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5/ Phishing can happen in a few forms - the most common one is via email. We use our email addresses across a number of services online, so it's entirely possible that a criminal has managed to get a hold of yours somewhere
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7/ If Netflix was really going to contact you about an issue regarding your account, surely they would address the email to you instead of 'Dears Customer' - There's also sometimes a number of spelling mistakes in these emails
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11/ There's a number of other types of these phishing emails you could receive pretending to be from PayPal, HMRC or even one of your utility providers (or worst TV Licensing) dailyrecord.co.uk/lifestyle/money/tv-licensing-email-scams-rise-22045399
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12/ Sometimes you'll also get messages like this via text messages, pretending to be from a utility provider, HMRC or the government claiming that they have a refund for you. The principle is the same - They want you to tap the link in the message monzo.com/blog/o2-text-scam
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13/ Sometimes phishing for your details is only the first part of the scam! Using these details they could try and contact you claiming to be your bank telling you to move your money to a safe account or to share a code sent to you via a text
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14/ Remember that banks never ask you to move money to another account and never to share a code like this or approve a transaction from your banking application because someone tells you to do so 🚩
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15/ A colleague of mine wrote a great blog post on what to look out for to spot a phishing scam including how scammers use confusing domain names and clone entire websites to make it look like the real thing monzo.com/blog/behind-the-scenes-of-a-phishing-scam
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16/ If you are not sure if a message you received from a company is legitimate - Contact them directly via their public number on their website or via their webchat. They'll be able to help you avoid such scams and confirm if they did send you a message
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17/ To summarise be careful of messages asking you to click links and fill in the information or to log in a website with your details. You might not realise it but you likely have a lot to lose. Here's an example of the damage a hacker can cause 👇 wired.com/2012/08/apple-amazon-mat-honan-hacking/
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18/ Probably should have added this as well. If you get emails like this, mark them as spam. Some companies also ask you to forward them to a specific email so they can investigate these further for you 🔎
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